How do I change my password or email address?

Update your login credentials from your account settings.

You can update your password or email address at any time from your account settings. Changes take effect immediately for new sign-ins.

Changing your password

The platform uses passwordless sign-in by default — you receive a 6-digit code by email each time you log in. If you prefer to set a traditional password, you can do so on the sign-in screen by choosing the password option after entering your email.

Changing your email address

Open Account and find the email field in your profile section. Enter the new address and confirm the change. The platform sends a verification link to the new address, and the change takes effect once you click it.

If you lose access to your email

Contact your account owner or warehouse admin to update your email address on your behalf. If you still need help, email support@myonlineseller.com.

Still need help?

If this article did not solve your problem, our team is happy to help. Email us at support@myonlineseller.com or visit our Contact page. Include your account email and any relevant order, invoice, or shipment IDs so we can dig in quickly.