How do I control which email and Slack notifications I get?

Choose which order, inventory, billing, and issue alerts you receive by email or Slack from the Account page in MyOnlineSeller.

You can fine-tune which notifications you receive — by email, by Slack, or both — from your Account page. Each user controls their own preferences, so different team members can subscribe to different alerts.

Email notifications

1. Open Account from the avatar menu.
2. Find the Email Preferences card.
3. Toggle each category on or off and click Save.

Common categories include order issues, inventory received, low stock alerts, returns, billing notifications, and expiry warnings. Toggling a category off only stops emails for the type you unchecked — your in-app notifications and the daily digest are unaffected.

Slack notifications

Slack delivers the same alerts to a channel of your choice in near real time. Both warehouse and client users can connect their own independent Slack workspaces.

1. On the Account page, find the Slack Integration card.
2. Click Connect Slack and paste your incoming webhook URL.
3. Choose which event types should post to Slack and click Save.

What about the daily digest?

The daily performance digest is sent every morning at 10 AM UTC and summarises the previous day's orders, shipments, and issues. It is controlled by its own toggle so you can keep operational alerts off and still receive the summary, or vice versa.