How do I invite a team member?

Add warehouse staff or client team members from your account settings.

You can invite team members to share access to your warehouse or client account so multiple people can work in the platform together. Each invited user gets their own login and inherits permissions based on the role you assign.

Sending an invite

Open Account from the sidebar and find the Team Management section. Click Invite Team Member, then enter the person's email address and pick a role. The platform sends them an email with a sign-in link, and they can set their own password the first time they log in.

Choosing the right role

Warehouse accounts support Admin (full access) and Staff (operational access without billing or settings). Client accounts support Owner and Member roles. Pick the lowest level of access that lets the person do their job.

If the invite never arrives

Ask the person to check their spam folder. If it is still missing, you can resend the invite from the team list. Invite emails come from mail.myonlineseller.com, so make sure that domain is not blocked by their email provider.