How do I remove a team member?

Revoke access for staff who no longer need it.

Removing a team member immediately revokes their ability to sign in and access any data in your account. Their historical actions (orders processed, notes added, etc.) remain in the audit log under their name.

Removing access

Go to Account, find the team member in the Team Management list, and click the remove icon next to their name. Confirm the action when prompted. They will be signed out of any active sessions within a few minutes.

What happens to their work

Orders, issues, and other records they created stay intact and continue to reference their name in the audit trail. Removing a user does not delete any data — it only revokes their login access.