How do I connect my Shopify store?

Add your Shopify store from the Integrations section so orders import automatically and tracking pushes back to customers.

To connect Shopify, open your Account page, go to the Integrations section, click Add Integration, and select Shopify. You will be guided through the connection in a few steps.

What you need before you start

• Your Shopify store URL (for example, mystore.myshopify.com)
• Admin access to your Shopify store so you can approve the connection

Connection steps

Click Add Integration on your Account page and choose Shopify. Enter your store URL when prompted, then approve the connection inside Shopify when redirected. Once approved, you will be returned to the platform and the integration will appear as Active.

Choose how to import orders

During setup, choose how far back to import existing orders:

• Unfulfilled only — pulls in only open orders awaiting fulfillment (recommended for most users)
• Since a specific date — imports every order placed after the date you choose
• All orders — imports the entire order history (use sparingly on large stores)

After connecting

New orders will appear automatically within a few minutes of being placed. Once you ship an order and add a tracking number, the tracking will be pushed back to Shopify and your customer will receive the standard Shopify shipping notification.

Still need help?

If this article did not solve your problem, our team is happy to help. Email us at support@myonlineseller.com or visit our Contact page. Include your account email and any relevant order, invoice, or shipment IDs so we can dig in quickly.