How do I create a manual order?

Create a one-off order for a client without waiting for a store sync.

You can create a manual order directly from the Orders page when you need to fulfill a request that did not come in through a connected store.

This is useful for phone orders, replacements, samples, or any other one-off shipment.

Before you start

You'll need an active client account with at least one product in their inventory. If the product does not exist yet, add it first under Products.

Steps to create the order

1. Go to Orders in the sidebar.
2. Click the Create Order button in the top right.
3. Select the client this order belongs to.
4. Enter the customer's shipping address. You can validate it before saving.
5. Add one or more line items by selecting products and quantities.
6. Choose a shipping service and warehouse to ship from.
7. Click Create Order to save it.

What happens next

The order is added to the Awaiting Shipment queue, inventory is reserved automatically, and the client can see it in their portal right away.